Mental Health & Support Resources
UFCW 1518 believes in supporting our members. We’ve compiled these resources in case you or someone close to you needs help.
If you or someone you know is in crisis
If you’re in immediate danger or need urgent medical support, call 911. If you or someone you know is thinking about suicide, call or text 988. Support is available 24 hours a day, 7 days a week.
Safeway Employee and Family Assistance Program
Confidential support services offered through WorkHealthLife. Call 1-800-387-4765 or visit workhealthlife.com.
Save-on-Foods Employee and Family Assistance Program
Confidential support services offered through Homewood Health. Call 1-800-663-1142 or visit HomeWeb.ca.
Mental Health Support Line
Call 310-6789 (no area code needed).
Crisis Centre BC
Immediate access to barrier-free, non-judgemental, confidential support and follow-up to youth, adults, and seniors through 24/7 phone lines and online services.
Kids Help Phone
Professional counsellors for those aged 20 and under, available 24 hours a day – free, confidential and anonymous.
Call 1-800-668-6868
Mobile Crisis Response Teams in BC (PACT)
Civilian led mental health crisis teams, with locations in New Westminster, the North Shore and Victoria.
North and West Vancouver: Call 1-888-261-7228 or text 778-839-1831: 7 Days a Week, 8:00 am to 12:30 am
New Westminster: Call 778-727-3909: 7 Days a Week, 7:00 am – 11:30 pm
Victoria: Call or text 250-818-2454, Monday to Friday, 7:30 am to 12:30 am
Bounce Back
A free evidence-based program designed to help youth and adults experiencing symptoms of mild to moderate depression, low mood or stress, with or without anxiety. Bounce Back teaches effective skills to help people improve their mental health.
Call toll-free: 1 866 639-0522
www.bouncebackbc.ca.
BWSS
Support for women in unsafe family situations or at risk of domestic or intimate partner violence.
Call: 1 855 687 1868
https://www.bwss.org/support/
Heretohelp
Provides information about managing mental illness and maintaining good mental health, including self-management resources and screening self-tests for wellness, mood, anxiety and risky drinking.
MindHealthBC
Vancouver Coastal Health Authority, Providence Health Care and community partners have created an online mental health counselling program. If you’re struggling with depression, anxiety, or other mental health or substance use challenges, please visit the website for information and recommendations for further support in Vancouver, Richmond and other coastal communities.
BC Seniors Distress Line
Available 24/7 to seniors and anyone who is concerned about an older adult.
Call 604-872-1234
BC Alcohol & Drug Information Referral Service
Provides information about substance use treatments or supports.
Call 1-800-663-1441 or 604-660-9382
UFCW 1518 Members’ Emergency Fund
The Members’ Emergency Fund is to help support UFCW Local 1518 members who find themselves in financial distress resulting from circumstances beyond their control.
UFCW 1518 Wildfire Relief Fund
We offer support to members under evacuation orders due to wildfires – we will contact members under such orders, or you can contact us directly to find out more.
Email reception@ufcw1518.com
Call 1.800.661.3708
Additional support through your contract
Check your Collective Agreement to see if there is any additional support you may be able to access.
If you know of any other resources you would like us to highlight for members, please contact reception@ufcw1518.com