Mental Health & Support Resources

UFCW 1518 believes in supporting our members. We’ve compiled these resources in case you or someone close to you needs help.

If you or someone you know is in crisis

If you’re in immediate danger or need urgent medical support, call 911. If you or someone you know is thinking about suicide, call or text 988. Support is available 24 hours a day, 7 days a week.

Safeway Employee and Family Assistance Program

Confidential support services offered through WorkHealthLife. Call 1-800-387-4765 or visit

View Brochure


Save-on-Foods Employee and Family Assistance Program

Confidential support services offered through Homewood Health. Call 1-800-663-1142 or visit

View Brochure

Mental Health Support Line

Call 310-6789 (no area code needed).

Crisis Centre BC

Immediate access to barrier-free, non-judgemental, confidential support and follow-up to youth, adults, and seniors through 24/7 phone lines and online services.

Visit Website

Kids Help Phone

Professional counsellors for those aged 20 and under, available 24 hours a day – free, confidential and anonymous.

Call 1-800-668-6868

Mobile Crisis Response Teams in BC (PACT)

Civilian led mental health crisis teams, with locations in New Westminster, the North Shore and Victoria. 

North and West Vancouver: Call 1-888-261-7228 or text 778-839-1831: 7 Days a Week, 8:00 am to 12:30 am 

New Westminster: Call 778-727-3909: 7 Days a Week, 7:00 am – 11:30 pm

Victoria: Call or text 250-818-2454, Monday to Friday, 7:30 am to 12:30 am

BC Seniors Distress Line

Available 24/7 to seniors and anyone who is concerned about an older adult.

Call 604-872-1234

BC Alcohol & Drug Information Referral Service

Provides information about substance use treatments or supports.

Call 1-800-663-1441 or 604-660-9382

UFCW 1518 Members’ Emergency Fund

The Members’ Emergency Fund is to help support UFCW Local 1518 members who find themselves in financial distress resulting from circumstances beyond their control. 

Apply for help

UFCW 1518 Wildfire Relief Fund

We offer support to members under evacuation orders due to wildfires – we will contact members under such orders, or you can contact us directly to find out more.

Call 1.800.661.3708

Additional support through your contract

Check your Collective Agreement to see if there is any additional support you may be able to access.

View Collective Agreements

If you know of any other resources you would like us to highlight for members, please contact