Healthcare Telephone Town Hall Summary

Edited Transcript with Questions

October 17, 2025

A town hall was hosted by UFCW 1518 on October 16 to update Community Health Workers (CHWs) on bargaining progress with HEABC.

Main speakers:

  • Patrick Johnson, UFCW 1518 President
  • Ronda Melbourne, UFCW 1518 Secretary-Treasurer
  • Connie Samuels, Bargaining Committee Member
  • Ed Cabral, Union Representative

Executive Highlights

Patrick Johnson announced a strike vote will be called in the coming weeks due to lack of progress in negotiations, with the exact date to be determined.

  • The union expressed disappointment with the employer and government over stalled bargaining and lack of progress on union priorities, including wage equity with facility workers.
  • Members were urged to provide or update personal emails to union to receive strike vote credentials and to participate in the upcoming vote.
  • Members can update their email address by emailing reception@ufcw1518.com
  • Essential services during a potential strike were explained, emphasizing that care for critical clients would continue.
  • The Q&A covered topics including workload, essential service classification, strike logistics, pay, and how member communication can support strong voter turnout.

Key Updates

Patrick Johnson – UFCW 1518 President

  • Expressed disappointment that bargaining with the Health Employers Association of BC (HEABC) had reached an impasse, which means progress has stalled completely.
  • Explained that UFCW 1518 is one of eight unions at the bargaining table and is seeking parity with other health care workers.
  • Announced a strike vote will be called in the coming weeks due to lack of progress in negotiations, with the exact date to be determined.
  • Emphasized the importance of a high strike vote turnout to show unity and strength to the employer and government.
  • Clarified that a strike vote does not automatically mean a strike — it’s a leverage tool to use in negotiations.
  • Encouraged members to ensure the union has their personal email addresses (not work emails) to receive strike vote credentials and updates.
  • Outlined plans for continued communication via Zoom, phone banking, and in-person meetings before the vote closes on November 27.

Connie Samuels – Bargaining Committee Member

  • Provided a recap of bargaining: roughly 30 days at the table with minimal progress from HEABC.
  • Shared the union’s top four proposals:
    1. Removal of the Investment Return Guarantee on the Benefits Trust (to allow higher interest returns).
    2. Expanded mobility between health authorities, not just within them.
    3. Overtime by seniority.
    4. Wage equity with facility workers.
  • Noted that the employer rejected or stalled most proposals.
  • Urged members to vote strongly “Yes” in the strike vote, calling it the union’s key source of leverage.
  • Encouraged members to update their contact information to receive voting credentials.

Ed Cabral – Union Representative

  • Explained essential services: every UFCW-represented site already has essential service levels set by the Labour Board.
  • These levels are based on client needs, not individual workers.
    • Example: palliative clients and those with open wounds continue receiving care; respite services may be reduced if family support exists.
  • Before any job action, essential service lists will be updated to reflect new or changed clients.
  • Confirmed that many CHWs would still provide care during a strike because of essential service designations.
  • Emphasized that client safety and fairness guide all essential service decisions.

Member Q&A

Q1 – Member, Richmond: We’re being asked to take on housekeeping and cooking duties for clients even though there’s no pay increase. How is that fair?

Patrick Johnson: Agreed that workers are being asked to do more for less. He said this highlights why the union is pushing for fair compensation and recognition of expanded duties.

Q2 – Member, Kamloops: During COVID, we weren’t classified as essential, but now for a strike we are. Why are we sometimes essential and sometimes not?

Patrick Johnson: Explained that “essential” in labour terms means work that cannot stop because it would endanger clients. COVID-era “essential worker” was a public health term.

Ed Cabral: Added that essential status for strikes is tied to client needs, not government labels.

Q3 – Member, Online: Our unit’s client levels have changed since August. How do we know what essential service levels apply now?

Ed Cabral: Explained that client needs change constantly; the union and employer will review each case before any job action to ensure lists reflect current realities.

Q4 – Member, Online: What if the employer or case manager lies about client needs to reduce strike impact?

Ed Cabral: Said the union involves stewards and frontline workers in reviewing client lists to ensure accuracy. Shared an example where management exaggerated “personal care” to include non-essential grooming.

Q5 – Member, Kelowna: How is it decided who provides care for essential clients, and who goes on strike? How does pay work?

Patrick Johnson: Explained that if members are working during a strike, they continue to receive regular pay. Strike pay will apply to those not working and will be paid by the union.

Ed Cabral: Added that who works will depend on client needs and internal coordination; the collective agreement doesn’t apply during a dispute.

Q6 – Member, Nanaimo: Who decides what care is appropriate for a client? Some clients are doing complex medical tasks themselves because no nurses are available.

Patrick Johnson: Said the issue should be discussed with the member’s union rep due to health and safety concerns.

Ed Cabral: Explained that if there’s disagreement over essential levels, the union can take the issue to the Labour Board for resolution.

Q7 – Member, Nanaimo: How are schedulers affected by a strike?

Ed Cabral: Explained that schedulers would work with the union to assign essential shifts; the union becomes responsible for strike scheduling.

Connie Samuels: Added that essential service levels usually apply proportionally (e.g., 80% of clients = 80% of CHWs and schedulers).

Q8 – Member, Nelson: What happens if the strike vote doesn’t pass?

Patrick Johnson: Said a “No” vote would weaken bargaining power; the employer would assume workers accept the current offer. A strong “Yes” gives leverage for improvements.

Q9 – Member, Nanaimo: Was UFCW 1518 represented at the Fair Care Alliance rally?

Patrick Johnson: Said he hadn’t heard details but would look into whether the union participated.

Q10 – Member, Prince George: What does a rotating strike mean? Where would we picket?

Patrick Johnson: Explained picket locations depend on worksites. The union would avoid blocking hospitals or care access. In some cases, members might join existing picket lines at other sites.

Q11 – Member, Enderby: Can I email co-workers through work email to encourage a Yes vote?

Patrick Johnson: Encouraged members to use personal contacts but said informal discussions at work are fine. If management interferes, members should contact their union rep.

Q12 – Member, Online: Why are we here? What are we asking for?

Patrick Johnson: Reiterated that UFCW 1518 is fighting for wage parity, a fair increase beyond 2% per year, and recognition of CHWs’ essential role.

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About UFCW 1518

UFCW 1518 is BC’s largest private sector union, representing over 28,000 workers in the retail, grocery, healthcare, food industry and cannabis sectors. For enquiries, email reception@ufcw1518.com.